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Iridium Pre Paid Airtime FAQs

Manage Your Prepaid Services
- Auto Refill Service
- How to refill your Iridium Prepaid SIM
- How to check your balance and expiry date

- Switch from prepaid service to monthly service

Pre paid SIM cards are available for global use, as well as several discounted regional options including Canada / Alaska (Northern Lights), Africa, Continental US (CONUS), Middle East and North America, South America.

Your Iridium SIM card will be shipped inactive and will not be activated until you receive it and contact us. 
Activation Request - Once you receive your new SIM card, contact us when you are ready for your card to be activated.  Activation requests can be made 24 hours per day, 7 days per week.
Call       1-855-552-2623
Text      1-403-918-6300
Email     [email protected]
When submitting a text or email request, please include your name and order number.
Activation - To activate Iridium activations can typically be done same day, Monday thru Friday, during normal business hours.  Activation details, including your Iridium phone number and expiry date, will by forwarded by email, typically within 24 hours of activation.
Recharges - Adding more minutes to your SIM card is quick and easy.  You can recharge online, by phone, by email or by text message from your satellite phone.
Shipping - We offer free shipping anywhere in the world on all Iridium SIM cards.  Free shipping is by standard first class mail and does not offer tracking information.  We also offer Express Economy and Overnight shipping services. 
Iridium Northern Lights (Canada / Alaska - Valid 6 Months) + No Activation Fee!!!
The Iridium Northern Lights prepaid  minute SIM card is designed for use exclusively within Canada and Alaska with all Iridium satellite phones, including the new Iridium 9575 Extreme, Iridium 9555, Iridium 9505A, Iridium 9505 and all older lagacy phones.  The minutes are valid for 6 months from activation and roll over as long as you renew prior to expiry.  A grace period of 90 days after the minutes are used or 90 days after expiry.  Once the grace period lapses, a new SIM card will be required.

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